Tag Archives: symantec

Troubleshooting a hard drive. Keywords: XP, repair, Symantec, drive letter, shutdown, NTFS, live CD.?

I tried to troubleshoot a Dell computer with the Windows XP media center edition. Windows appears to be starting up, but it reaches the welcome screen and stays there. I tried booting from a Symantec recovery disc from a Norton Systemworks Premier package in hopes of restoring the most recent settings, but the software couldn’t see the hard drive. I tried to repair the installation with a Windows XP OS CD, but it didn’t seem to see the hard drive, either. I thought I could at least leave an Ubuntu Linux live CD so the owner could access the Internet, and after it loaded, it could see the hard drive. I tried to click on the main partition, and the following error message was displayed:

Cannot mount volume.
Unable to mount the volume.
Details
$LogFile indicates unclean shutdown (0,0) Failed to mount ‘/dev/sda2′: Operation not supported Mount is denied because NTFS is marked to be in use.

There was more, but I’m running out of space. Is there any way to get back into Windows as it was?

How to restore F3 boot option from Symantec Ghost?

I have MSI Megabook S270 running on Windows XP (OEM). I recently installed Windows 7 Release Candidate on drive D (Windows XP is on drive C). It turns out that I don’t like Seven. Now I want to restore everything, but it seems the F3 options from Symantec Ghost (right after BIOS-boot) doesn’t come out. I already checked the partition with Active Partition Manager that the recovery partition (drive 1) is still there. And I also checked with Puppy Linux OS Live (running on CD) that the partition is accessible. I don’t know whether the recovery data is incomplete or not.
I don’t have a recovery CD/DVD, the notebook came to me only with DC adapter, nothing else.

My question is: how to restore the F3 option. I want to restore Windows XP to the original manufacturer setting.

Thank you so much…

How to restore F3 boot option from Symantec Ghost?

I have MSI Megabook S270 running on Windows XP (OEM). I recently installed Windows 7 Release Candidate on drive D (Windows XP is on drive C). It turns out that I don’t like Seven. Now I want to restore everything, but it seems the F3 options from Symantec Ghost (right after BIOS-boot) doesn’t come out. I already checked the partition with Active Partition Manager that the recovery partition (drive 1) is still there. And I also checked with Puppy Linux OS Live (running on CD) that the partition is accessible. I don’t know whether the recovery data is incomplete or not.
I don’t have a recovery CD/DVD, the notebook came to me only with DC adapter, nothing else.

My question is: how to restore the F3 option. I want to restore Windows XP to the original manufacturer setting.

Thank you so much…

Troubleshooting a hard drive. Keywords: XP, repair, Symantec, drive letter, shutdown, NTFS, live CD.?

I tried to troubleshoot a Dell computer with the Windows XP media center edition. Windows appears to be starting up, but it reaches the welcome screen and stays there. I tried booting from a Symantec recovery disc from a Norton Systemworks Premier package in hopes of restoring the most recent settings, but the software couldn’t see the hard drive. I tried to repair the installation with a Windows XP OS CD, but it didn’t seem to see the hard drive, either. I thought I could at least leave an Ubuntu Linux live CD so the owner could access the Internet, and after it loaded, it could see the hard drive. I tried to click on the main partition, and the following error message was displayed:

Cannot mount volume.
Unable to mount the volume.
Details
$LogFile indicates unclean shutdown (0,0) Failed to mount ‘/dev/sda2′: Operation not supported Mount is denied because NTFS is marked to be in use.

There was more, but I’m running out of space. Is there any way to get back into Windows as it was?