Tag Archives: sister

How to remove viruses from an inoperable OS (XP)?

I’ve never run into this problem, but my sister supposedly has a virus on her XP box, and I’m really not sure how to help her. The bootloader works fine, but upon selecting a user, does not display any icons or any sort of interface. Pressing the power button seems to call up the ‘shut down’ display on xp.

What virus, if any, might this be? What are some possible solutions that don’t involve me manually backing up and reinstalling everything? (I can run a live linux cd and mount the HD)
NOTE: there is NO anti-virus installed on this machine.

Reinstalling Windows Vista from different CD / requesting CD from Toshiba?

My sister’s laptop needs to be reformatted but she either never got a reinstall CD when buying or she has lost it. Would it be possible to use the reinstall CD for our laptop and then download any necessary drivers? Our laptop is a Fujitsu Siemens and came with Vista Home Basic. Hers is a Toshiba and came with Vista Business Edition.

If that is not possible can anyone give me a link where I can request a CD from Toshiba? The laptop was bought in the U.K (we live in Ireland now though, so maybe it’s not an option either).

Or if anyone has a suggestion of their own (apart from using Linux)?