Sound driver problem with Gateway N850X notebook – no sound at all?

Hey there,

I bought the Gateway NX850X notebook around november 2005.
Everything worked fine but now I totally formated my harddrive and no wI don’t have any sound anymore.
My new OS is Microsoft Windows XP Professional (Service Pack 2+), Gateway just had Windows XP Home pre-installed when they delivered it.

The soundcard is not defect, I tried out Knoppix (some linux OS that boots from CD) and I had sound there, but there is no possible way to install sound drivers on Win XP.
It always tries to install the CONEXANT AC-LINK AUDIO drivers. I tried to install any AC97 drivers (Realtek AC97) but it didn’t work. The Conexant driver always comes back up again but I don’t have any sound.

The Gateway online support chatted with me for quite a while and also tried to fix the problem with some remote software but nothing worked. They offered me to send a driver CD but I am living in Germany and they won’t send it over here. Does anybody have an idea which drivers to take?

Thanks you :)
Ben
Nope, in the control panel it says something like “No sound device” (might be different in English, I just translated it from German windows ^^)

One Response to Sound driver problem with Gateway N850X notebook – no sound at all?

  1. Did you go to the control panel and check your sound settings? You might be muted somewhere. That’s what I’d try.

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