My girlfriend’s laptop has been experiencing some issues. It BSoD’d her, crashed, and kept auto-restarting to the boot choices menu. No matter what option was picked, it would just auto-restart to the menu after the Windows splash screen. She doesn’t have an XP cd, since they don’t usually come with HP laptops. We tried the built in recovery, but it crashed in the middle of repartitioning the hard drive, and now each time it is booted up, it can get to BIOS and boot settings, but after that, the error message that Windows root/system32@/hal.dll is corrupted or missing and needs replaced. Well, we can’t do much to it without the XP cd. Almost every solution online requires the disc. No other machine to hook it up to. No extra hd. Any help or ideas? I thought about recovery LiveCD’s and smaller Linux distros/utilities, but since I don’t live close by, I need something she can learn to do on her own(she isn’t very computer savvy).
The only other solution is use Best Buy’s Geek Squad and they need a restore CD. Try to order one from HP/Compaq; however, one has to find out why the system started BSOD’ing. Usual suspects are spyware and viruses and perhaps for the holidays one can get the gf computer training classes.
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